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Jacksonville Local Pickup • Mon–Sat 8 AM–5 PM • Equipment, Tools & Wall Panels

Return Policy

JAX EAGLE Return Policy

Eligible items may be returned within 30 days of purchase when they are unused, uninstalled, in original packaging and in resalable condition.

Not Eligible for Return

Installed or used products, customer-damaged products, customized items and special-order items are not eligible for standard returns.

Return Shipping

The buyer is responsible for return shipping costs unless JAX EAGLE confirms that the return is due to a qualifying defect or an error on our part.

Inspection & Refund

Returned products are inspected before approval. Approved refunds are issued to the original payment method according to the applicable payment-processing timeframe.

Before Returning an Item

Please contact JAX EAGLE for return instructions before sending or bringing back a product.